Testimonials

Sue Baird of Georgetown Furniture in Liberty, Missouri

"A very strong point with EasyChair Software (the company) is that it is small enough to give clients like us personal help and attention. We get answers to our questions right away from EasyChair’s people, who are extremely knowledgeable and interested in helping you."

David Howard of Evolution Furniture Co. in Berkeley, CA

"A large percentage of our business is special order. Special orders for upholstery can have many variables, such as the type of frame, fabric, leg finish, and pillow stuffing. The EasyChair system handles this very well. When you create the sale, you put in the information, and it directly rolls through the system into a purchase order and off to the vendor. The information is always linked to that customer sale and can be easily accessed at any point during the process. We have been growing quickly. There is no way we could have existed without EasyChair, in terms of the sheer volume of our business, especially in the ordering."

"Its reporting capability is only limited by our creativity. EasyChair gives you 40 or 50 options for the reports that you can sort through in all kinds of logical configurations. If you can think of an analysis or a report that you need, you can create it with EasyChair!"

Tim Talsma of Talsma Furniture in Hudsonville, MI

"EasyChair Software has a logical set-up. You can tell that the person who designed it had experience in the furniture industry." I pay a fee twice a year and receive unlimited customer support and upgrades as they become available. The upgrades are based on the input or suggestions EasyChair gets from its customers. They listen and react to their customers. It’s a smart way to do business."

"The hardware and software support EasyChair provides is exceptional! They were excellent problem-solvers right from the beginning. They make the system as easy as possible so as to not intimidate you. EasyChair’s employees are knowledgeable and friendly, too! One hardware support employee made a lasting impression on me; he gave me his home number and told me to call him after I had made an adjustment to the system so he would know if everything was working. That’s dedication!"

Pam Schmitz of Pam’s Factory Direct Furniture in Hutchinson, MN

"Inventory is easy to track with EasyChair Software; I like that I can pull up the inventory item and hit a key, and the system will tell me the invoice number and the date it arrived. I can check sales for a specific time period, or which zip codes our sales have been strongest in. I can look at what day was best two months ago. There are also reports that tell which are my fast movers and slow sellers."

Rick Mileski of The Light Depot in Baxter, MN

"When I was picking out a software system, I knew it had to be the cornerstone of my business. Everything is based on it. EasyChair Software has so many capabilities, and its Linux system makes it very fast. Before the store went to the EasyChair system, staff could spend three to four labor hours each day tracking down paperwork and calling up backorders. Instead of doing all the manual things, staff is now making better use of their time—working more on education, training, and sales."

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