SOFTWARE FUNCTIONALITY

EasyChair Software provides the following modules:

Inventory Control

EasyChair Software’s inventory system puts you in complete control. You and your salespeople can instantly reference any inventory item by the manufacturer’s model number, the computer’s SKU number, or your own in-house alternate code.

If you carry appliances or other items with serial numbers, you can use the serial number to instantly access the item. If you prefer that your customers never see the manufacturer’s model number on labels, sales orders, and statements--no problem! EasyChair Software gives you a special "customizing" setup file that allows you to indicate your preferences on this matter, and many others.

In addition to looking up merchandise by model number, serial number, or some other number of your choice, you may also easily locate merchandise by general criteria such as manufacturer, department, type, description, size, shape, grade, pattern, fabric, finish, group ID, and/or price range. If you’re unsure of the spelling or punctuation no problem! EasyChair Software’s "Fuzzy Search" automatically takes care of spelling and punctuation issues not just in the inventory module, but also in all other modules of the program.

Unlike other, more simplistic systems, EasyChair Software understands that a custom, special-order sofa is an entirely different beast than a small, in-stock accessory item; or an eight-dollar can of furniture polish; or cut-yardage fabric. When you set up an inventory item, you assign it a special Tracking Status that allows the system to continually minimize keystrokes and maximize speed, keeping everything as simple as possible given the very real and vast differences in the types of merchandise you handle.

For any store that sells upholstery items in various grades and fabrics, EasyChair Software’s VARIABLE  FABRIC/FINISH feature will be a godsend! If you stock a recliner in five different fabrics, but have hundreds of fabrics available for special order, you can handle this product with just one SKU. The variable FABRIC/FINISH feature can accommodate any number of different grades and fabrics on a single inventory item. If you prefer, however, EasyChair Software gives you the flexibility to have one SKU for each "married" fabric you stock, and a second SKU to handle all of your special order fabrics—or you could create a separate SKU for each grade (cost), leaving only the fabric as a variable.

EasyChair Software allows you to set up to six different price points for each inventory item. You can directly enter the prices you wish, or you can save time and error by using the system’s AUTO-PRICING feature to calculate each price according to whatever formula you choose: margin, markup factor, or discount percentage. You can utilize any or all of the following price points: comparison price; everyday price; sale prices; group/quantity price; minimum price (password protected, to allow managers to handle special situations); clearance price; and, if applicable, finished or unfinished prices. If you use EasyChair Software’s AUTO-PRICING feature, all of the price points can automatically be rounded up or down to an aesthetically pleasing number, in accordance to a standard formula or any method of your own choosing. Once you have established the pricing for an item, you can choose from a wide assortment of professional, customizable showroom tags, hangtags, and price tags. Warehouse labels and barcode labels can be printed anytime with or without cost or pricing information.

For special sales, EasyChair Software will automatically activate sale prices and reprint showroom price tags; when the sale is over, the items will automatically revert to the normal price. If you wish, you can have the system automatically and permanently mark down prices on closeout items, damaged merchandise, or models that have not been selling.

Imagine any report you would like to see: odds are we already have it! Pinpoint sales trends and profits with our easy-to-read Sales Analysis Report or our Top Sellers/Slow Movers Report, which lists the best and worst selling items by any of the following criteria: units sold, dollars sold, average days to sell, and margin. Check the Gross Margin Return On Investment (GMROI) on a) any item, b) any group of items, c) any manufacturer, d) any Department or Product Type, or e) any store locations. Eliminate poor sellers and optimize stock levels of popular items per location with our Mm/Max Quantity Analysis, our Suggested Reorder Report, and our Automatic Par-Level Purchasing System. Our Three-month Open-to-Buy Projections help prevent the costly mistakes of being overbought in some areas or under stocked in others.

For retailers with special needs, EasyChair Software easily handles floor coverings, appliances, electronics, lighting, fireplaces, pools & spas, home exercise equipment, window treatments, foreign exchange rates, consignments, and a host of other issues.

Sales Orders

EasyChair Software’s Sales Order module comes in two flavors: the Enhanced Sales Order System and the P.O.S. Express. The P.O.S. Express is finely tuned to handle high-volume cash-and-carry transactions Christmas (seasonal) gift items, small accessories, and/or household items. Any of your computer terminals or workstations can be pre-programmed to use either one (or both) of our sales order variations, and you can switch between them on the fly, at the touch of a key.

Our Enhanced Sales Order System is easily the most feature-packed of any easy-to-use system, and  the  easiest to use of any full-featured retail furniture package. You can literally do it all! Look up existing customers by last name (his or hers); telephone number (home phone, his/her work phone, his/her cell phone); social security number; sales tax ID number; or in-house customer number. Add new customers on-the-fly (checking for duplicates as you type); split a sale between up to three different salespeople (even if they have different commission structures); bring in single items and/or group(s) of items; add new SKUs on-the-fly; enter special-order notes, including the most complete Upholstery Options section on the market; schedule delivery; enter special prices per item, per group, or per total order; accommodate multiple sales-tax locality requirements; receive multiple payments; check margins (password protected); print picking lists and/or delivery tickets; perform returns; issue refunds; automatically create required Purchase Orders without any additional data entry; and so much more! Write up and print a complete, accurate, professional sales order in just seconds or, if you prefer, hand-write the ticket at point of sale and batch it into the computer later. It’s your choice!

The Sales Quick view/Shopping Cart feature provides a dynamic, instantaneous link between inventory and sales. Check stock levels and pricing on an item for a prospective buyer, add it to the "shopping cart" as requested, then upload the shopping cart into the sales order with absolutely no re-keying or re-scanning of merchandise labels!

A comprehensive array of clear, concise, and informative reports can be generated for managers, owners, salespeople, buyers, bookkeepers, and warehouse workers. Select reports by date range, customer, salesperson, manufacturer, department, product type, fabric or finish, and more. Sales tax reports tell you exactly when and how much sales tax you owe, and to whom you owe them. Customer deposits and receivables reports, along with sales and cost-of-goods reports, corroborate the figures that are automatically transferred into the General Ledger system. Get all the reports you need, when you want them, without ever having to touch the same paperwork twice or duplicate your efforts!

Purchase Orders

 The computer can automatically create most routine purchase orders (subject to your review and revision). Simply tell the system to list the special order items needed (putting on hold all special orders with insufficient deposits), and presto purchase orders are created automatically! You can add additional stock items, if you desire, or you can have the computer automatically create par-level purchase orders for stock items (again subject to your review and revision). Because EasyChair Software uses a consistent user interface, anyone who has learned to enter sales orders can easily enter purchase orders (and vice-versa). You can print and mail your purchase orders or (at your option) fax them directly to the manufacturer.

Never lose track of a purchase order again! EasyChair Software lists unacknowledged items; items arriving late; received items; unreceived items; damaged items; backordered items; and items acknowledged at a cost that differs from the usual catalog cost. Your salespeople can take the proactive step of calling their own customers to reschedule deliveries of late-arriving merchandise! When the items do arrive, contact the customers (by phone or e-mail) to set up a delivery time. If the customer calls you for any reason, anyone in the store can quickly and easily give the customer all the details on the status of  his or her order.

EasyChair Software makes receiving a snap! Partial shipments, complete shipments, freight invoice allocations, cost increases, receiving labels, warehouse labeling, and barcode labeling can all be done quickly and efficiently either by clerical staff or by warehouse personnel with proper security clearance. And although the system will not permit you to create A/P invoices for unreceived merchandise, you can easily write a prepayment check for merchandise (if the vendor demands) and have the prepaid amount automatically subtracted from the A/P invoice total after the merchandise arrives. Also, when the freight is to be paid C.O.D., you can print out an on-the-spot check for the freight amount. All of the necessary General Ledger transactions are handled for you!

 Mailing List

 Easily print labels, postcards, thank-you notes, personalized form letters, "next-purchase wish list" reminders, and envelopes directly from the customer/mailing list. Sort and select by customer/prospect category; zip code; delivery or geographic location; products purchased (including department, type, fabric, and manufacturer); most recent sale date; advertising/promotional source; dollars spent; and more. All of the usual mailing list features you have come to expect are included and now there is even an e-mail option! It has never been easier to keep in touch with customers and prospects!

Delivery/Calendar Scheduling 

Imagine writing up a sale and instantly knowing when the next delivery truck is scheduled to go to that customer’s area! Each delivery truck can be set up to handle a specific number of deliveries per day, along with a maximum weight (or cubes) limit. By never over-committing a delivery truck with an impossible schedule, you will save not only the expense of rescheduling and redelivery, but also the problems and lost business that follow from disgruntled customers.


Service Orders

Writing up the sale is often just the beginning of the job. Customers want to know when their merchandise will arrive and when it will be delivered. Customers may change their minds several times. When their merchandise does arrive, it may have some cosmetic blemish—or it may have been broken in shipping, or scratched during delivery, or maybe the factory shipped it with the wrong options or ill-fitting parts. It’s easy to become burned out on service issues unless you have EasyChair Software keeping track of the service needs for you! With our Service System Plus, anyone in the store or office can answer customer questions about special orders and service needs. You can tell the customer if the spare parts have been ordered, when they are expected to arrive, and when you can send someone out for repair or replacement. Track spare parts P.O. ‘s from start to finish, and easily look up the original item acknowledgements, dates of sale, warranty periods, A/P invoices and check numbers. If applicable, you can bill the customer for out-of-warranty service and track A/P credit memos for in-warranty service. With the daily service reports, you can plan ahead for tomorrow’s schedule, or find out what was accomplished today. You can discover which items are having the most serious service requests perhaps you would even phase out items with a disproportionate number of service issues, in order to provide merchandise that offers a better probability of satisfying your customers the first time.

Fully Integrated Accounting

GENERAL LEDGER

The General Ledger module is the heart of the EasyChair Software Integrated Accounting System. Virtually everything you do anywhere else in the entire program finds its final expression here. Sales, Customer Deposits, Cash Drawer functions, Merchandise Receiving, Store-to- Store Inventory Transfers, Vendor Charge backs, Physical-count Adjustments, A/P Invoices & Checks, and Payroll all feed into the G/L system. All transactions generated from these modules remain in the preliminary ledger files until they are reviewed and, if necessary, revised by a bookkeeper (with appropriate security clearance) before being transferred over to the final financial reports.

Recurring journal entries for depreciation, insurance breakdowns, and the like are a breeze! Just set up the numbers once, and at the appropriate intervals the transactions are created for you automatically. Enter your own manual journal entries easily and error-free; it’s impossible to enter an unbalanced transaction. EasyChair Software also offers the best-in-the-business multiple-store journal entry system.

Anytime during the month you can see where you’re at financially. Balance Sheets and Profit & Loss Statements can be generated whenever you wish for the current month, for any month year-to-date, or for any prior-year month. You never need to close out a month before you are ready, but when you are ready you have a battery of corroboration reports and trial-balance reports, with summary and detailed drill-down transaction lists. If you need to go back and revise a period in the current or prior year no problem! Check one store (profit center) at a time, or consolidate the reports for an overall, company-wide picture. Select from a variety of summary, detailed, and comparative financial reports all with user-configurable headings, groupings, and subtotaling.

While other systems offer only bank reconciliation, EasyChair Software allows you to fully reconcile any account checking, saving, Visa/MasterCard, finance companies, and the like to the monthly or periodic statements. Never lose track of your cash position, and even plan for the future with our sophisticated Cash Management Report System.

ACCOUNTS PAYABLE

EasyChair Software’s Accounts Payable System is directly integrated with the rest of the system including the Purchase Orders, Vendor Charge backs, Customer Service & Warranties, and Recurring Vouchers. Never manually type in A/P invoices from your merchandise vendors again just confirm the quantities and costs from all of the pertinent P.O.’s and presto! Your A/P system is up to date! Write checks to prepay for merchandise or freight; enter an invoice and print a check in a single step (for C.O.D. orders); enter handwritten checks; pay for merchandise with credit cards, wire transfers, and multiple bank accounts.

The comprehensive reporting abilities of EasyChair Software’s A/P system give you everything you need to know to stay on top of your payables and cash position. Instantly see who you owe, how much you owe, and when you owe it; also see the available terms discounts as well as the available cash in any or all bank accounts. You can even tell EasyChair to pay all or part of the oldest invoices owed (except the ones that are placed "on-hold"). EasyChair Software does the rest, allowing you to make any final modifications. When a vendor calls, you’re just one keystroke away from a complete Vendor Ledger Card that tells you all the invoices you’ve entered, all the checks you’ve written, and your remaining balance owed to that vendor. And if you deal with independent contractors, our end-of-year 1099 statements make your life simple again!

RECEIVABLES

Easily track sales, payments, layaways, finance charges, and late fees with EasyChair Receivables. Print statements with or without line-item merchandise detail. Set up virtually any terms codes, finance rates, and payment plans desired. Bill each invoice on percent of Total Original Sale, Current Balance Owing, or Fixed Amount per Period. Enforce initial deposits according to a minimum percentage of the sale. When the customer calls in, use the Customer Ledger Card to prove (or even print and fax) all the numbers!

PAYROLL

While other furniture programs fail to even offer a payroll module, EasyChair Software’s payroll program offers the ultimate in features, convenience, integration, and ease-of-use. Use it to calculate sales commissions according to virtually any plan you can conceive. Set up each salesperson with his or her very own individualized commission structure. One salesperson, for example, might write a large volume but achieve a poor margin: reward that salesperson for achieving better margins while maintaining the same volume. Another salesperson might get great margins but write less overall business: use a different commission structure to motivate this employee. Produce all the reports necessary to inform each salesperson of their performance and commissions. Even give spiffs on clearance items and add-on charges (e.g., fabric protection and extended service warranties), or offer smaller commissions on promotional, loss-leading items. The Salesperson’s Ledger Card even allows each seller to track his/her performance per year, per month, per week, and per day!

EasyChair’s full-featured, easy-to-set-up, easy-to-use payroll module gives you all the tools you need to track hours worked; vacation days; last and next reviews; multiple sources of income (hourly, salary, overtime, vacation pay, bonuses, draws, etc); multiple deductions (state, federal, local, FICA and Medicare, union dues, employee loans, insurance, 401-K, etc); and multiple employer contributions (employer’s portion of FICA and Medicare, 401-K, profit-sharing, etc). For each pay period, simply call up each employee and review the numbers (or review them per batch printout); then print the checks and go! All the information is automatically available to the General Ledger and the various required state and federal reports. The Federal 941 Form prints out each quarter, and the W-2’s are printed at year-end.

Reminder System

Have trouble remembering birthdays and anniversaries? Keep yourself out of the doghouse with EasyChair Software’s Reminder System. No one in your organization need ever forget another appointment, meeting, or important event. Send reminders to other people or to entire groups of employees. Remind yourself to call a previous customer who asked to be informed of special sales. Hourly employees can even remind themselves to clock in each morning with EasyChair Software’s Payroll Time-Clock feature!

Bar-Coding

Use our optional bar-coding system to scan merchandise in as it arrives—completely eliminating the old fashioned manual entry of received merchandise.

Transfer merchandise, count stock, and streamline point-of-sale transactions with our simple, easy-to-use barcode option. You can even scan merchandise onto delivery trucks anything that doesn’t come back to the warehouse is then automatically marked as delivered. Our powerful, reliable, lightweight, high-capacity scanners can track an entire warehouse full of items in just hours rather than the long days or weeks of manual counting!